Time always slows to a crawl when you’re waiting for something to happen. So if you placed an order for business greeting cards, it’s helpful to know a ship date. You can check the status with our status tool on the company’s website. Below is information on checking your order’s status and answers to other shipping questions.
How Do I Check the Status of My Card Order?
We’re a company that prides itself on excellent, responsive customer service so we want you to be in the loop on your orders.
- Status Please: You probably set up a user name and password when you placed your order. If you did—good for you. Look at the Customer Care Center on the website and you will see both status and tracking links. If you didn’t set up an account, don’t worry we’ll help you out by email, email@example.com or call us at 866-388-0137. Have your order number handy.
- Shipping Notice: We’ll also send you an email to let you know when your order ships. The email will include a UPS tracking link so you can keep tabs on its progress.
Other Shipping Questions
People often have a specific shipping situation and aren’t sure if the company can accommodate them. See if this helps:
- Do you Ship to My Post Office Box?: Since we use UPS as our main shipper, we are not able to ship to PO boxes, as they will not deliver to them. Also, we can’t process your credit card if you are using a PO Box address. It’s important that your billing address is the same as the one on your credit card.
- How About Using my Own Shipping Account Number?: Yes, we are able to take either a UPS or FedEX account number. Keep in mind that our primary shipper is UPS, making pickups more often, but if you use FedEX, your order might ship the following day.
If you don’t see an answer to your shipping question here, please email us at firstname.lastname@example.org or call us at 866-388-0137 and we’ll be happy to help you.
We’re not as fast as a speeding bullet, but pretty close.
More helpful FAQs to come!